Terms of Service

Ace Rivet and Fastener Inc. Terms of Service

Effective Date: May 5, 2025

1. Overview

These Terms of Service (“Terms”) govern your use of services provided by Ace Rivet & Fastener Inc. (“Company,” “we,” “us,” or “our”), including communications via phone calls, SMS (text messaging), email, and online platforms.

By engaging with our services, submitting your information, or opting into communications, you agree to these Terms.

2. Contact Information

3. Consent to Communications

By providing your contact information, and selecting the opt-in, you expressly consent to receive communications from Ace Rivet & Fastener Inc., including:

  • Phone calls (live or automated)
  • SMS/text messages
  • Emails

These communications may include:

  • Order updates
  • Appointment confirmations
  • Follow-ups
  • Service notifications
  • Promotional messages (if applicable)

Consent is not a condition of purchase.

4. SMS Messaging Policy (A2P 10DLC Compliance)

Opt-In

You may opt in to receive SMS messages by:

  • Submitting a website form
  • Requesting information via phone or email
  • Providing verbal or written consent
  • Sending the word “START” to the phone number listed

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You can opt out of SMS communications at any time by replying:
STOP

After opting out, you will no longer receive SMS messages unless you opt back in.

Help Instructions

For assistance, reply:
HELP
or contact us at:

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

5. Use of Services

You agree to use our services only for lawful purposes and not to:

  • Submit false or misleading information
  • Interfere with system functionality
  • Use services for unauthorized or fraudulent activities

6. Data Collection & Privacy

We collect and use personal information in accordance with our Privacy Policy.

Information collected may include:

  • Name
  • Phone number
  • Email address
  • Business details
  • Service inquiries

7. Data Sharing & Protection

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may be shared only with:

  • Service providers required to deliver our services (e.g., CRM, communication platforms)
  • Legal authorities if required by law

All data is handled using reasonable security measures.

8. Limitation of Liability

Ace Rivet & Fastener Inc. is not liable for:

  • Delayed or undelivered communications
  • Service interruptions
  • Errors caused by third-party platforms

9. Modifications

We reserve the right to update these Terms at any time. Updates will be posted on this page with the revised effective date.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable Canadian laws.

11. Acceptance of Terms

By using our services or opting into communications, you acknowledge that you have read and agree to these Terms.